Cadillac Owner Center

Cadillac focuses on its customers' needs by ensuring that information on service and maintenance for its vehicles is easy to access and user-friendly. Cadillac owners enjoy several tools that simplify to stay on top of their vehicle's care and understand suggested maintenance schedules.



The Cadillac Owner Center is a complete digital platform where vehicle drivers can find detailed information about their particular model. After enrolling their vehicle, owners can log in to view a customized dashboard with information on their Cadillac's maintenance schedule, maintenance records, and warranty status. The Owner Center also offers access to owner’s manuals, how-to videos, and step-by-step guides to assist users handle simple repairs or learn about certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Using this app, owners can keep track of their vehicle’s condition by getting alerts about maintenance needs, such as fluid changes, tire checks, or brake inspections. The app also provides convenient features like starting the car remotely, remote locking/unlocking, and the option to book maintenance directly with the nearest Cadillac dealership. For newer models, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard infotainment system that includes maintenance alerts and reminders. When a service is due, the vehicle shows alerts on the dashboard, informing the owner of required tasks. This system not only helps remind drivers to follow the schedule but also provides specifics of each service item, making it simpler for owners to understand the importance of each service.

Cadillac Dealership Network

Cadillac authorized service centers play a major part in communicating service and maintenance information to vehicle owners. When owners visit an authorized dealership for maintenance or repairs, the service team offers a detailed explanation of the recommended services, ensuring that owners understand the importance of each task. Additionally, dealerships keep an electronic record of every service visit, enabling users to easily access their service history for reference.

Printed and Online Resources

Cadillac provides physical owner’s manuals and quick reference guides that detail the vehicle’s service intervals, fluid types, tire pressure specifications, and other essential information. For users who prefer online tools, Cadillac’s website has a dedicated section for service and maintenance where drivers can find articles, videos, and tips on how to maintain optimal performance.



Through a mix of digital tools, dealership support, and easy-to-follow resources, Cadillac guarantees that customers are knowledgeable about their vehicle’s maintenance needs, thereby enhancing the longevity of their Cadillac.